Here’s why digital adoption remains low in private health providers despite benefits

March 25, 2023by Business Today

Even though preliminary acknowledgment of the benefits offered by digitalisation is high, digital adoption remains nascent in private healthcare providers, a recent report released by NATHEALTH Healthcare Federation of India noted.

The report, Pathways to Scale Adoption of Digital Health in India, which was produced in association with consulting firm Arthur D Little, is based on a survey on 30 private healthcare providers. The report said that 93 per cent of the respondents agreed that digitalisation is beneficial for the healthcare ecosystem and 80 per cent recorded using digital tools for the most common use case, i.e., to register customer data (demographic and clinical).

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